Right controller starts to go crazy

[Mikol.XML]

My quest 2 is around 2 months old and ever since the day that im sending this, it’s loosing tracking and keeps on vibrating, which also means that the controller is connecting and disconnecting back and forth, (this is on my right controller by the way) it maybe because i dropped it accidentally but i don’t know.

i’ve actually looked at another one similar to this that you replied but the quest was only 5 weeks old

so i thought that maybe it had different solutions based of how old the quest is?

[Mikol.XML]

If there is no difference in the age of the quest then i’ll proceed to that one and i’ll read and follow

(i’ll tell you if it worked or not)

[MetaQuestSupport · Accepted solution]

Hey! Thanks for sharing your recent experience, we'd love to help your controllers get better and have you hop on some more VR gaming!

Try these steps here to attempt to isolate the problem on your controller,

• Unpair and re-pair your controllers. For steps on doing so, please click here.
• Remove the battery from the controller for at least 10 minutes.

Some tracking issues can be solved by making sure your play space is,

• Well lit, with enough light to clearly see, but not direct sunlight.
• Free of any reflective surfaces such as mirrors, glass or polished marble.
• Ensure the tracking cameras are clean.

Need further help after these steps? Reach out to our expert support line by clicking here 👇🏻‍ and they can provide a quick solution.

https://metaque.st/Support

[Mikol.XML]

They helped, but they only helped a bit, it is only stable in the first 30 minutes of playing then  it goes back to how it was

[Anonymous]

I just  want to play the quest and none of these solutions have worked 

[Anonymous]

I've unpaired and repaired for hours and house and the controllers still do not work this is ridiculous I have to much money into this system and it's useless now

[MetaQuestSupport]

Hey there @tim-THE-TOOL-MAN20! Thank you for contacting us! It seems like you're experiencing some difficulties with your controller. We've noticed that you've already tried some troubleshooting steps. Please send us a private message so that we can explore potential warranty options for your controller! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hello again @tim-THE-TOOL-MAN20! We wanted to follow up and see if you still require assistance with your right controller. Please feel free to reach out to us as we are available to help you!

[Ojdidit89]

Im having this same issue

[MetaQuestSupport]

Hey @Mikol.XML! We see you are having trouble with your controller not working properly. We know how hard it is to play with broken controllers. We'd love to take a deeper look into this. Please provide the following details:

• Is this happening with one controller or both?
• Has there been any damage done to the controllers?
• Are you using any third-party accessories or covers with your device?
• Has your play area changed recently?
• When does this issue occur? Does it happen only in certain games? Does it happen in the Home environment or in menus?

We look forward to hearing back from you!