I have an issue with my right controller's primary trigger not working in the Quest OS UI, or more specifically, it acts as though the trigger is always pressed, as the line from the right controller shows as ALWAYS blue (the left controller line is white by default, but only turns blue as you pull the trigger). Strangely, the problem seems partially software, because the right trigger is only not working in the OS UI... if I launch a game, often pulling the right trigger in game seems to work. But whenever you are in the Quest UI, it doesn't work.
This is for a Quest and pair of controllers out of warranty, and replaced before. I have unpaired and paired a few times... I have taken out the battery from the controller this morning, and will put it back and try again this afternoon (after 8 hours) to ensure a reset... but in the past this doesn't seem to fix it... Could their be a hardware reason for this... Since they are out of warranty, I am willing to open the controllers to try fixes.. but it feels more like a software thing as the right trigger seems to work elsewhere?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
