Roblox Won't Install On My PC

[OctomanDude]

Ok so I clicked install button only for it to show a infinite loading icon on the install button and when I try to install on PC it doesn't show up in my library so now. I'm pissed, cause it says I purchased it but really I couldn't please help! 

Proof:

[MetaQuestSupport]

Hi there @OctomanDude! We hope you're having a great day today! Thank you for reaching out to us with this issue. We know it's never fun to have issues installing any games or apps, so we would love to get this fixed up for you with speed. For clarification, which device are you trying to install this game for? Additionally, have you attempted to restart your Internet connection?

[OctomanDude]

Yes I tried to restart my internet, but it still didn't work and I use Oculus Quest all in one

[MetaQuestSupport · Accepted solution]

Hello there! Thank you for providing those details! We know how important getting this installation issue sorted out is for you and we're glad to be able to look into this for you! Looking here, we can see that "Roblox" currently cannot be supported by the Quest 1 headset. As you can see in the Meta Store here, only the Quest 2 and the Quest Pro is listed and the Roblox website itself mentions this un-supportability as well. We hope this provides more insight on why this install isn't going through! 

If you're having trouble installing this game on a supported headset or have run into any further issues overall, please send us a PM so we can look into that further for you! You can select our name to get to our profile page, or click right here. Form there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be glad to assist further!