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Roblox crashes

silatbob
Honored Guest

For some reason, when I play Roblox my game constantly crashes. Its very inconsistent I could be hours in, only 5 minutes in. It just crashes. I have seen some people have the same issue and they fixed it by uninstalling all oculus software. I do not want to do that. Is there any way I can fix the problem without uninstalling Oculus software and have my Roblox fixed?

 

26 REPLIES 26

MetaQuestSupport
Community Manager
Community Manager

Hey there @silatbob! We know when games crash, it can really affect gameplay, and we'd be happy to team up with you and see what's going on. We can start by making sure your drivers are up-to-date. For Ndivia, you can go here, and for AMD, you can go here. We also want to know if this happen with any other games?

 

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @silatbob! We just wanted to follow up with you and see if you still needed assistance. Please reach out to us at anytime!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I have the same problem, its have any ways to fix this problem?

Hey @meowlolis and @silatbob! Thank you so much for reaching out to us. Games crashing is heartbreaking, so we're here to help! We'd like to ask a few questions to better determine how to fix this problem. 

When you're encountering this issue, are you playing in standalone mode or using PCVR? Has your headset been updated recently?  We appreciate you taking the time to get this information to us. Looking forward to your response!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

It happen when i play on standalone mode(Not using VR) , And i updated the headset now and it still having the issue

Hey there, @silatbob! We wanted to discover whether you'd had a chance to update those drivers? Please let us know if that did the trick, or if you're still seeing Roblox crash!

 

We appreciate you updating us, @meowlolis! Since you updated your headset, are you seeing any other apps crash, or is this limited to Roblox? We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

it's only happen to roblox, Other app is good

From the sound of things, this very well could be app-specific, @meowlolis! We encourage you to reach out to the developer at https://roblox.com/ and see if they can help look into this!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

they cant help me out ,they said there is no solution to help me now 

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