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Robo Recall PCVR height issue

Honored Guest

The height in the PCVR version of Robo Recall puts me in the floor. See video for details on this problem. Can i get help fixing this issue? Thanks!


Community Manager
Community Manager

Hey there! We see you are having issues with your guardians' height, worry no further we're here to help. 

Please attempt the following steps in this link, in hopes of finding a possible solution: 

If needed, we advise resetting your guardian in your settings. Once you're done and if the issue persists try rebooting your headset, please. 


If needed, feel free to send us a PM or submit a support ticket. 


To PM us, please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, that you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

As I Explain in my video attached to the initial post, it is not an issue with the quest 2 Guardian as this is the only game that is affected and the guardian shows the floor in the correct location even in this game. 

I have the exact same problem with this game. Typically only happens when trying to play via Virtual Desktop. Did you ever find a solution?

Honored Guest

I‘m also facing the exact same issue. But only when using virtual desktop. All other games are working perfectly fine with VD. Did anyone find a fix for that?

Hello! We see you're experiencing issues with the game ROBO Recall, and we see you mentioned that it's the only one that's not working properly, don't worry, we've got your back. Let's see what we can do to help you out.


We'd like you to contact the developer and see if this is a known issue so we can get you taken care of. More information about the ROBO Recall can be found here or here.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!


Hi, I'm having the exact same issue. Did you manage to solve it?

Honored Guest

I have the same issue. Did you ever find a fix?

Sorry to say I did not. Ended up having to not use PCVR as it works as expected without VD for some reason.

Heroic Explorer

To make the height correct when playing Robo Recall using Virtual Desktop, you need to change a setting in Robo Recall: Disable 360 degree tracking, select front facing only in the game settings.

Alternatively you can use AirLink instead of Virtual Desktop for this game.

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