01-09-2022 05:47 AM - edited 01-09-2022 05:48 AM
Hi,
I just bought Robo Recall from the Oculus Store, I am trying to play but it crashes every time. The game does load, I can get in the menu but when I get into the game, maybe 5 seconds in after loading, it crashes.
These are my system specs and what I did to try to fix this
Specs:
Intel i9 12900k
32gb DDR5 @ 6000mhz
WD Black S850 1tb m.2 drive
GeForce RTX 3080 with latest drivers
Windows 10 pro all up top date
NO anti virus software installed
Steps I took to try to solve this by myself:
- Opened Resource monitor to see if I had enough memory: all good
- In game changed the graphics settings to minimum ( no anti aliasing, nothing )
- Uninstalled the game and reinstalling it
- Uninstalled the game and reinstalling it on another SSD drive
- Uninstalled the Oculus software and reinstalling it
- Did a pass with CCleaner just to be sure
After all of that, the game still won't work.
Thanks for your help
Solved! Go to Solution.
05-24-2023 08:18 AM
It's not supposed affect the performance, only to fix some broken code in some games so that they work.
05-24-2023 02:40 PM
@Madspecv Maybe the case but I haven’t seen anything that confirms this. I have just contacted Intel support and asked them. I’ll let you know their response.
12-28-2023 07:32 AM
why cant the devs actually fix this issue, I tried the fix above and it didn't work, I think maybe its a windows 11 issue and they cant be assed to update the game, the reviews have hundreds of reports of crashes and refunds yet they sit there doing nothing about it....anyway that's £22 back in my pocket and out of these jokers of a dev company!
If a support anything is doing any work at all then the game crashes within a minute and before the elevator opens as reported HUNDREDS of times in the reviews lol!
12-28-2023 07:33 AM
I wont bother sorry....how can you ignore the sheer volume of crash report reviews in the meta store?? You guys literally blind or what?
01-02-2024 07:59 AM
Thank you all for reaching out to us in regards to this issue! We hope you are all having a great day. We know how frustrating it can be to not be able to play any titles we are excited for, so we would love to help get this fixed up. Since this is is happening with the specific game, we recommend directly contacting Epic Games support for better assistance since we are not the developers of this game. We hope this helps, but please feel free to reach back out to us at any time if you have any additional questions for us.
01-06-2024 02:34 AM
In a nutshell, no.
The problem is not only with this game, but it also fixed a couple of issues I had like access to Oculus Home, or just missing content in the Oculus Home. Even more, I had lots of apps and games crashing it after applying this fix, the problems disappeared.
01-22-2024 01:42 PM
01-22-2024 02:14 PM - edited 01-22-2024 02:19 PM
@RedEye42069 wrote:
do i add a new to user variables or system variables
System variables. Lower 2nd panel as per instructions.
07-24-2024 02:06 AM
This is just as relevant today as to when it was last written. Crashing each and every time for me with Quest 3 without that variable added.
Many thanks
07-24-2024 02:31 AM
Hey @Madspecv @Vimes , we understand that not being able to play a new game can be frustrating, but we are eager to work towards a solution with you.
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