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Rusted Charging Port

Spr0g
Honored Guest

So I've had my quest2 since it came out, but after about 2 years, the charging port became quite janky, and I had to sit it at an awkward angle, and now, it doesn't even charge, I took a macro photo. And it seems like the charging port has some rust on it. My Q2 is out of warranty, and I'm worried that I won't be able to play VR anymore. And tips on how to fix this, or do I need to get a replacement?

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3 REPLIES 3

AliceLunaStar
Protege

I would suggest using a cotton bud and some isopropyl alcohol and see if that works. Make sure that the cotton bud is damp and isn't drenched in it because you don't want any liquids inside of the headset. If worse comes to worse, I would suggest buying a new headset and keeping it away from liquids.

Just another gamer

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Spr0g! We understand the headset is no longer charging and can certainly look into this together. To help rule out the cable we would also recommend using another outlet and cable but if it should continue please reach out to us through PM so that we can gather some more details. From there we can look into other options that may be available.  Please remember, you must be signed into the community first to send us a private message.

 

We appreciate your time, and look forward to hearing back!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

We have received your PM and will continue assisting through there. Have a wonderful weekend!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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