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S8 gear VR apps install fail.

evildrken
Explorer

‎05-23-2017 11:56 AM

Some but not all apps say install fail when I try to install them. (oculus prologue, Sansung gallery, Minecraft gear vr, ect.)  I have tons of memory.  I have seen old posts saying to enable com.facebook.system and facebook app manager. allthough on android 7 there doesn't seem to be an enable anymore. just a uninstall and force stop??? I have been working on this for days Help!
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4 REPLIES 4

cybereality
Grand Champion

‎05-23-2017 12:02 PM

Sorry about that. You should submit a support ticket for assistance. Thanks.
https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
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evildrken
Explorer

‎05-23-2017 12:09 PM

There is no mention or way to submit a support ticket from that page you posted. so how would I do that?
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cybereality
Grand Champion

‎05-23-2017 12:13 PM

You click Contact Us and then Click Here to submit a support ticket.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV
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cirlan_alexandr
Honored Guest

‎09-04-2017 11:48 PM

Had the same problem, now it started working again. I found the 2 apps and on each one: force stop -> disable -> enable. Hope this helps.
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