04-11-2025 11:39 AM
Hello,
I have been trying to sign into my Meta account on my desktop for the past week and am able to enter a code from my email as well as my password but during the SMS verification stage the text messages are not sending. The "32665" number that is supposed to text you a code responds with "Sorry, the service is temporarily unavailable. Please try again later". This account I am posting from was one in which I created to attempt to reach out to a support team given that I cannot sign in to post it on my account and there is no phone number to call to figure something out. Given that this is a public (?) forum I'm not sure if I should be posting that account information? Any help is appreciated but it really seems as if the SMS verification service is broken at this time. I have no issue logging into my headset but there's no way to manage my 2FA settings from there and the mobile app redirects to a mobile browser demanding a SMS code that is never sent.
Help is very much appreciated as I am hopelessly stuck.
AC
2 weeks ago
I am having the exact same problem. Have you figured out a solution?
2 weeks ago
Hey there,
We understand that issues with two-factor authentication are very frustrating, and we're keen to help you out!
If you can please get in touch with us over Private Message, we can gather some information, and get you back to the Metaverse!
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