10-20-2020 10:24 AM
05-16-2021 11:08 AM
I bought a Quest 2 last night and made the dreaded mistake of making a new account. It wouldn't let me merge my existing Oculus account with Facebook. Then I came across this thread. I'm now also locked out of my Quest 2 stuck in the never ending loop. Headset is a bricked paperweight. I have 14 days to return it to Best Buy, which by the looks of this thread I probably will, since Oculus just expects customers to wait 5, 10, 15, who knows, 30 days? 60 days to use our $400 purchase.
Who would have thought that this whole Facebook requirement would be a disaster waiting to happen. Just make it easy to link and unlink accounts and you won't have these issues.
03-06-2022 02:44 PM
So does that mean I'll lose all the games I bought
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