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[SOLVED] Latest update 1.10 broke support for the Inateck PCI USB card

Mr_Wilde
Heroic Explorer

I’ve tested it on two different PCs, both with an Inateck 4-port USB 3.0 PCI card (model KTU3FR-4P). Everything was working perfectly until 1.10 came out, and now I'm unable to use the Rift with it. The HMD and my two sensors (I have Touch) keep disconnecting repeatedly. I've tried installing the latest Fresco Logic drivers (v3.6.9.0a) as well as the default Windows 10 drivers, but no luck. The headset and the sensors keep disconnecting and reconnecting, making the Rift unusable.

Since it happens on two different machines, with different specs, and with two sets of Rifts + Touch, I can't be the only one with this problem.

Any help?




2 REPLIES 2

Anonymous
Not applicable
I've got the same Inateck card and haven't had any problems! 😕 how strange!

I'd suggest creating a support ticket in the mean time as something must of changed: https://tickets.oculus.com/hc/en-us/requests/new

Make sure you've connected the internal power adapter for the Inatek card as it needs the extra power.

Also make sure power save is disabled on the USB ports too.

Mr_Wilde
Heroic Explorer
The 1.10 hotfix released on 18th solved the problem. No more disconnecting.