02-12-2024 03:07 PM - edited 02-14-2024 08:41 PM
Recently my Rift s has had this problem where Windows keeps recognizing it as a monitor. I'm certain that this is why my headset does not display any picture. I've even checked to see if this happens on my brother’s computer and it does not, it works without any issues on his computer and the headset is not being detected as a monitor. So with that, I know that the cable is not damaged and probably my OS. I've even switched to a different motherboard, GPU and it produces the same result.
All my drivers, chipset, and MOBO are up to date, I reinstalled Oculus, scouting any possible solution, every fix, but still no dice.
I'm about to reinstall Windows 11 as my last resort to see if that fixes my issue.
Welp, resetting my computer fixed the black screen issue, I recommend resetting as a LAST resort to fix your issue with your headset.
02-13-2024 10:28 AM
Hello there! We really appreciate you bringing this concern to our attention. We understand that display issues can be quite frustrating, and we definitely don't want it to negatively impact your gaming experience with us. So, rest assured, we're here to help you out.
Thank you for letting us know the steps you've already taken. Now, let's try a different approach to see if we can make some progress. Please follow these steps:
First, disconnect the Rift/Link cable from the computer
We'll be looking forward to hearing back from you on this.
02-14-2024 10:33 AM
Hey there! We noticed that we haven't heard from you and just wanted to check in to see if you still need assistance. If so, feel free to reach back out. We'll be looking forward to hearing back from you.
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