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Sairento VR Screen jumps around

Dica78
Honored Guest

Sairento Vr the screen jumps around & Snap turning constantly makes it unplayable. I got Quest 2 64 GB, My PC is RTX 3060 OC 12GB, Asus B-450M, Ryzen 5 3600, DQ750, 32gb Ram & 500MBPS Fiber Internet so no reason on my end that the game should do this but also does same on Sniper Elite VR. I'm not very good with PC but learn fast any help would be appreciated Plz & TY!!!

Darren Gerbrandt
6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there @Dica78, we noticed you are having issues with a game's screen. Being unable to focus and play the game can make the whole experience not fun, and we understand the importance of getting you to play VR games as intended!

 

So that we may provide some accurate troubleshooting steps for you, can you please let us know of the following:

  • Is Sairento VR from the Quest Store or Steam?
  • Do you have any VPN, firewalls, antiviruses, or data/network/packet manager enabled?
  • Does a repair help with the issue?
  • Does the issue happen with any other games?
  • Have you updated your PC and drivers?
  • Are you able to update your graphics card manually?
  • Have you enabled the highest performance for your PC in the power settings.

 

Please let us know, we hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hiya hiya! We're just moseying on over to see if you are still in need of assistance. If so, please don't hesitate to let us know. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Game is from Steam yes drivers up to date only other game that does this a little is Sniper Elite VR but Sairento does it insanely, it may just be controller drift but I don't wanna open up controller to fix it I've got what's needed but not good at this type of stuff and warranty long past 

Darren Gerbrandt

Also F-18 carrier landing hands are stuck together when loading game can't even get to a level as well

Darren Gerbrandt

Hi again, @Dica78! Thanks for providing those details to us!

Please try the following steps to repair the Oculus Desktop App:

  1. Download and run the Oculus Installation Software (meta.com/quest/setup/).
  2. You will see a screen that says "Already Installed.".
  3. Click the "Repair" option, and confirm again on the next screen.

Please let us know if this helps out! We look forward to hearing back from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @Dica78 we're following up to see if you were able to get things sorted with the screen issues you were experiencing? 

We want to help you get back to enjoying VR! If you have any questions or need any support, just reach back out to us and we'll be happy to look into it! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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