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Samsung Gear VR

SaviddL
Explorer

Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.

543 REPLIES 543

Hi, did you ever get this issue resolved?

me too...

solution guide for me.

pennytrad
Honored Guest

@MetaQuestSupport  I have the same issue. I have sent a private message as mentioned by you. Please help.

or.245466
Honored Guest

Hi everyone,

so i did the following:

1.factory reset

2.disable/enable Facebook app

3.registered to oculus via the web-and login to the app (no success)

nothing work with the Gear VR,im about to give up.

when I'm trying to enter via FB it says session ended pls log in again (i did many times-didn't work)

when i try via Email alone-it says no network connection (ofc all is ok and I have internet)

I don't have F2A on, I've tried all the solution I read on the web-nothing works!!

help me pls.

Hey there, @pennytrad. Thanks for reaching out and letting us know about your issues logging in to your Gear VR. We know how important it is to be able to access your device, and we are happy to help. One of our specialists will reach out to you shortly to help you with your login issues. Please let us know if you have any questions.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

No. I sold it.

Hey there, @or.245466! We know how confusing it may be for your login to suddenly not function, we'll be sure to look into this as quickly as possible. So we may help further, we'll need to gather some basic account information from you.

 

Please shoot us a message through PM, and we'll take a closer look at this. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

20230327_224313.jpg

Hello please I need help also, can you reply to my private message ?

zwan4
Honored Guest

@MetaQuestSupport - Hello, I've PM'd you about the same issue. Please advise. Thanks!

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