08-30-2022 08:44 PM - last edited on 01-18-2024 03:25 PM by TheLegend27
Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.
Solved! Go to Solution.
06-13-2023 08:03 AM
Hey there, @sajitrade! We completely understand that you're having difficulties gaining access to your account. We know how this could be a bit confusing. So, we'd like to step in and assist you in resolving this as quickly as possible. We strongly advise you to log in to the account using your email rather than your Facebook account, or if you can reset your password, we'll leave a great article that we know that will come in handy.
Please let us know how it goes so we can determine if any additional steps are required.
06-14-2023 08:27 AM
Hello there! We're watching you and wondering if you were able to access your account. If you still need help, please let us know, and we will be happy to continue supporting you.
06-14-2023 01:02 PM
Did it two months ago. Where's the solution?!
06-19-2023 03:45 PM
Conseguiu responder amigo eu estou na mesma situação estou desanimando como eu faço me ajuda
06-20-2023 03:12 AM
Hello I hope you are well. I'm just using mine as a personal theatre/web browser. I held the back button down until it beeped and a grey menu came up at the bottom. I bookmarked all my sites and watch films on it in bed. No games, I do not know how to sideload although I did purchase a wire. I dont give my google account permission to accept the gear vr so I just click the notification and put my phone in. The video shows what I can see.
I hope you solve your problem. Ignore the oculus sign in and fb notifications, if I try that I cant do anything but look around the vr room.
06-20-2023 05:42 AM
Hello,
I try to make the setup on my galaxy S7 edge, android.8.0. After I plug in the phone and I remove it. I see the Eula agreement. I agree with it I click next and nothing happens. It says just Downloading VR apps, click instalation. but the instalation button do not exists.
06-21-2023 10:33 AM
Hey @bulletpr00f13! We know how important it is to have access to use your Gear VR, and we are happy to help you out.
So that we can investigate further, could you please send us a private message? To contact us via PM, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
06-22-2023 04:14 AM
Hi,
Recently, I tried to login in oculus app for gear vr. However, the app keeps showing " your session has expired or is invalid" when I tried to login. I uninstall and re-install the app, but it didn't solve the problem.
06-22-2023 09:10 AM
Hey there! This simply won't do. We hate to hear that you're unable to log into the app. Send us a PM so we can collect some info from you and get this looked at right away! Head over to our profile and click "Send A Message." An agent will be with you as soon as possible!
06-23-2023 12:37 PM
Hello again! Just checking in to see if you still needed any help.
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