08-30-202208:44 PM - last edited on 01-18-202403:25 PM by TheLegend27
Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.
Hey there, @glauberdefaria! We know how confusing it may when login doesn't function correctly, we'll be sure to look into this. We'll need to gather some basic account information from you in order to assist further.
Please shoot us a message through PM, and we'll take a closer look at this. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.
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You send the same message to everyone but no solution to this problem for more than a year.
So stop this and do some real work and solve the problem or let us know that there will be no solution to this problem so we stop wasting our time on this subject.
Very poor customer service from your company. Will never buy this item again made by your company.
There's a reason the Support team asks for users to send them a Private Message, it's not like these things are done without purpose. The issue may have been on-going for a long time, however, our engineers have informed the team that there's no update on the matter. So we're simply having to wait until there's an update to this matter. There's nothing else they can really say beyond "Send us a PM", since there's no further information.
In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it.
I was curious. When I click on Go to solution I don't really get a solution? So a post that ends with EDIT: This is marked as a Accepted Solution...etc
HELLO! JUST REPLY ALL READY! Q: WHY DID YOU GUYS NOT ALLOW ANYMORE FOR (OCCULUS GEAR VR) TO LOG INTO THE STORE! A: TO FORCE USERS TO BUY A QUEST! HOW FREAKING LAME! Great work Retards ensuring potential customers to **bleep** of or buy the latest and greatest MORONS!
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