08-30-2022 08:44 PM - last edited on 01-18-2024 03:25 PM by TheLegend27
Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.
Solved! Go to Solution.
01-18-2024 02:53 PM
Announcement:
Hey everyone. At exactly 5PM today US CST, we've pushed out emails to our users regarding the future of Oculus & Samsung's Gear VR. While Gear VR marked a significant milestone in the VR journey, this device is no longer in production. Starting March 18th 2024 all Gear VR devices will not be receiving any further updates or allowing app installations and will stay as is.
We understand the impact this may have on your VR experience and we thank you for your understanding. We are so incredibly grateful that you all continue to be a part of our vibrant community and we look forward to sharing the exciting future of VR with you. Although we're no longer supporting Gear VR, Customer Support is always here to help.
12-03-2021 01:18 AM
I haven't used my Geair for over a year now. When I installed the app and connect to my profile, during the selection of the headset, when I select Samsung Gear VR, it takes me to a browser page with a FAQ. How do I connect my Galaxy S8 ?
07-05-2022 11:50 PM
Does oculus link works for Samsung Gear VR?
07-06-2022 12:22 AM
Short answer = No
Link is only applicable to the Quest 1 and 2 with a suitable PC. You may want to do a little more Google research mate.
08-30-2022 09:22 PM
I feel the same pain you are Saviddl. I am getting the exact same issues as you are. I have also done all the same stuff. Uninstalled and reinstalled both, tried different email accounts etc. Meta says you dont need a facebook account, but when I try a new Meta account that is not related to facebook, or even try one that is related, when I put in my email and password, I get the "No network Connection" error. And just to prove that I do have a network connection, I put in an incorrect password, and it tell me email address or password incorrect, so it is working. So a bit WTF is going on, right now my Gear VR is a dead brick.
Come on Meta, sort this S^&T out.
08-31-2022 03:17 PM
Yeap. Getting the same error. Took a screen shot of error to log support ticket and there is no link to Meta support to log a ticket. Terrible migration to new platform and terrible support. I guess my phone, controller and headset all go in the bin now???
09-01-2022 11:31 AM
Hey there! We hate hearing that your Gear VR isn't working. We'd love to help.
We do not service the Samsung Gear anymore. We have provided you a link to the Support you need for this device HERE.
09-01-2022 12:08 PM
HI - The problem is not my Gear VR at all, in fact it was working perfectly, the problem is that i can no longer use it because i cant login to oculus and thus the device is now unusable, that link you posted is of no help for this problem unfortunately.
09-01-2022 01:30 PM
Hey there SaviddL. Could you please PM us so we can assist you with your account information while keeping it private? We'd love to help you with your account.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
09-01-2022 02:05 PM
Since I am having the exact same issue as SaviddL, I will message you as well.
Thank you.
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