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Samsung Gear VR

SaviddL
Explorer

Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.

542 REPLIES 542

Dear member ID- bradmm.856048 I am sorry to hear that you are in the same situation as us.

I am from Eastern Europe, and after waisting a lot of time and energy to convince Samsung official representatives to send a letter with their politics and rules concerning the Samsung Gear VR device and the form response that they totally ended their support in 2020, now I'm convinced that this issue will continue and nobody will take care of it.

Due to such a diversity of Samsung phones with different Android versions try to imagine all the variables to take into consideration when a specialist tries to solve compatibility problems. This effort take time and nobody wastes his time without payment or reward.

If you can please mention your country where the Samsung squad was contacted and try to solve the problem.

We will try to maintain contact if any good news or solution will be posted here.

 

I'm getting the same thing here in New York. After no luck on Samsung customer support online I finally took my Gear VR to a Geek Squad service for Samsung at Best Buy in NYC. They told me the issue is with Facebook. Apparently Facebook is aware of it and is working on a fix. We'll see.

Hello again, the latest news from Samsung's official support of Eastern Europe came today. After 3 days of analyzing the information that I and other Samsung users (and clients) reported via phone, the email they decided to call me back and state: " Please try to understand we will no longer develop the VR technology nor support the devices". In a couple of days, they promise to send their official decision through email. The Samsung Gear VR set with the controller can be purchased at the incredible price of 20 US $ because nobody can use them anymore and get rid of them quickly.

Unexpectedly and prompt response from Samsung after my report with the error: "Facebook connection expired or invalid. Please try again to connect to Facebook".Samsung RO 2.jpg

I haven't either after sending them my account details

FakeRoutierVr
Honored Guest

J'ai vu et lu avec tristesse l'avis des membres de la communauté qui écrivent avec déception qu'OCULUS et leurs supposés spécialistes n'ont pas de réponses concrètes et concluantes à leurs questions, quant à savoir pourquoi l'application OCULUS bloque la connexion au Samsung Gear VR.

C'est pourquoi j'ai posté un texte pour essayer de leur faire sentir qu'ils sont inutiles et incompétents.

Au lieu de nous donner des réponses COPIER/COLLER avec des liens non pertinents qui ne donnent aucun résultat, peut-être devraient-ils essayer de faire leur travail sérieusement et le plus rapidement possible, pour nous donner une éventuelle solution finale.

Car je fais une parenthèse et j'écris à Hauhausen :

Sache que tu es drôle, cher demi-frère.

Avant de mourir, ma mère m'a dit que j'avais un frère qui travaillait sous couverture en tant que faux spécialiste chez Oculus après avoir été expulsé du support Samsung Gear VR. Quoi qu'il en soit, nous devons vous remercier pour votre tentative de résoudre le problème compliqué avec SAMSUNG GEAR VR et l'application Oculus.

Les membres de ce forum sont plus intelligents que vous ne le prétendez et ils savent très bien que ce que vous avez essayé de nous suggérer, comme solution possible au problème, c'est le frottement avec de l'eau froide sur une jambe de bois. Pourquoi?

Il y a trop de variables à prendre en compte juste quand on pense à toutes les versions de téléphones Samsung, plus le nombre de versions Android.

N'oubliez donc pas qui vous êtes (lisez votre propre message PS) et apprenez à utiliser Google Translate correctement lorsque vous essayez de transmettre des messages dont vous ne comprenez pas le sens.

Mieux vaut se taire que d'avoir honte. Je souhaite bonne chance à ceux qui veulent essayer la méthode proposée par Hauhausen car c'est quand même quelque chose de plus que RIEN.

Le temps montrera à quel point la méthode est valide et si elle fonctionne pour au moins un utilisateur.

Oculus doit mieux rémunérer ses programmeurs qui résolvent de sérieux problèmes et déplaisent aux clients.

C'est la seule façon de sauver la réputation de la marque.

I've got an S10 and putting a SIM with data made no difference for me. As I said to the support person in the ticket, I logged the transport i.e. WiFi or LTE is the issue it looks like an authentication issue between system once your account is moved over. So I'm still suck with I can log the bug report I've been asked to log as it requires me to log into the account using the account that I can't log into. Defies logic I know.

thanks for the info. Is this the official steps to fix it? seems support has gone quiet and don't really have any solutions. 

Le casque GEAR VR est compatible jusqu'au S9+ ... Donc sûrement normal que ça ne fonctionne pas ... je te laisse découvrir les différents téléphones compatibles en cherchant sur Google.

noahlia.2022
Honored Guest

Just found my stuff vr headset toward the rear of a cabinet and set it up. It introduces all that fine yet the oculus gear vr application wont permit me to login regardless of what I do.

Regards, 

samsung monitor curved

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