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Samsung Gear VR

SaviddL
Explorer

Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.

543 REPLIES 543

"We understand the impact this may have on your VR experience and we thank you for your understanding." Why do you assume we understand your lawless breaking of a working technology only to make us buy your new product? The only thing I understand that your corporate greed is at the heart of this.

Buenas, yo tengo esas Samsung Gear VR, el problema es que tu e que borrar el smartphone y ya no tengo la aplicación, no hay manera de conseguirla?

Hola @miguel.46431

 

Sentimos que estés experimentando dificultades al utilizar tu Samsung Gear VR. Primeramente queremos mencionar, con el soporte de Gear VR nosotros solo asistimos con el uso de la cuenta Meta, cualquier otro tema seria directamente con el soporte de Samsung, https://www.samsung.com/es/support/contact/.

 

Para ayudarte hemos buscado articulos de samsung que te puedan guiar  https://www.samsung.com/hk_en/support/mobile-devices/how-do-i-install-the-gear-vr-software/, de tener dudas al respecto te recomendamos contactar con el soporte de samsung. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Chrisb1nj
Honored Guest

If I buy a corvette, I am not going to wake up one day to find out that my car wont start, because Chevy came out with a newer car and decided to make my Corvette inoperable.  I don't seem to remember a warning label telling me that in 9 - 10 years I will no longer be able to use the headset or the games I purchased along the way.  I think you should give that a try in i big yellow rectangle on the package inside the rectangle it should read "Warning at some point in the future all your games and this headset will essentially be turned into garbage no matter how good you take care of it, thanks for your understanding"  try it after all, it's just the way things work right, so I am sure everyone will completely understand and it won't affect your sales whatsoever.  Whataya think Zuck?  I guess you need more Billions to stack upon your Billions.  What do you think the old you, before Facebook or any of this would have thought about a move like this.  What a shame, I actually started thinking you were starting to become a pretty decent guy.  What a **bleep**ty, thing to do,  I know I am sounding like a broken record here, but why would I ever trust a product you put out again, so you can force it into obsolescence at your whim some time a few years from now. No thanks, I will buy anything but your products from now on.  What a shame dude, not cool at all.

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