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Samsung gear vr update Oculus Media Plugin error

thapanat.tanon
Honored Guest

I can not download vr app because its show "network error occured"  Why ???

205 REPLIES 205

Gramps52
Honored Guest

Android 9 Galaxy S9 back up and running. I did it slightly diferent. canceled the looping installation and rebooted the phone, opened the oculus app and loged in, it then said it needed to do a couple of updates and wanted to do oculus media plugin and oculus core mobile services, copied the 2 apk files onto my phone and installed them, when i went back to the app both items had blue ticks so after clicking install the vr started working again 

 

Galaxy S7, Android 8

Thanks for the answer mate. Then i know cant fix it like you did. But does anyone know if I can buy some other VR goggles that might work with Samsung S10? Or is it locked with the gear vr system? /Thanks

Same issue

And need it tomorrow to show our last 360 vr film to our client...if you can fix it. Working with Samsung gear vr S9 

Gramps52
Honored Guest

Have both my headsets back up and running but they will be going onto ebay. found a quest 2 with no charger, straps or controllers for £45 on ebay so will see what happens over the next week.

TheAntiSocializer
Retired Support

Thanks so much for bringing this to our attention! We're aware of the update issues some Gear VR users are experiencing. We've sent this over to our engineer team, but right now, we're unable to provide a specific timeframe for the resolution of these issues. We understand the impact this may have on your VR experience, and we genuinely wish we could offer more support at this time. Thank you for your patience and understanding. We're so grateful that you continue to be a part of our vibrant community, and we look forward to sharing the exciting future of VR with you.

If we get any new information we will update this thread.

Sometimes it's okay to be a little Bing Chilling

jon.cameron.503
Honored Guest

Same issue..  I don't need an update, eliminate the update.  I mean, 0.0 mb isn't an update anyway.  This prevents the entire thing from working.  That's not how an update should work. 

jon.cameron.503
Honored Guest

"

1. prepare file Oculus Media Plugin.apk download keep in your phone
https://oculus-media-plugin.de.uptodown.com/android

2, while update Oculus app downloads, the Media Plugin
hasten install Oculus Media Plugin.apk at the same time"

 

Question:  I assume step one is when the phone is in the glasses.  Do I then take it out to install Oculus Media Plugin?

I also found this solution to work, but it is only temporary, the moment you reboot your phone or the app checks for updates you are back stranded.

You saved my Gear VR from the garbage 😀
Thank you

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