Sorry but mine does not work at all. Samsung Gear VR worked in Nov. with my Note 9 then suddenly it asks me to update. It asks me to remove headset to update, when doing so I go through the prompts. It then goes to a screen that says to pick which VR apps to update.... GUESS WHAT?? THERE ARE NO APPS SHOWING!!!!!!!! so I cannot select anything to update. I uninstalled the meta app twice and reinstalled, but GUESS WHAT???? it does the same thing. YOU HAVE MADE MY GEAR VR INOPERABLE! HOW DO I FIX THIS!!!!!!
attempting to use meta vr app it cannot pair with my device because it is Samsung. WHAT NOW??
Hi there, @Velizar_G! We can see how essential getting to the bottom of this situation is, and we'd love to look into this further for you. When you get the chance, could you please send us a PM? You can select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Keep in mind, you must be signed into the community first to send us a private message. We're eager to hear from you!
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Hello, hello, @Velizar_G! We wanted to pop back in to check on those login issues you had been reporting. If you still need assistance, please don't hesitate to send us a PM right here. We'll always be glad to see your message!
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Just re install your software delete the old one re start your phone make sure you clear all memory and re install after that you will have a clean version log into meta all your vr games should be there
Thank you very much for providing those suggestions, @richard.kay6! We really appreciate any help our VR community can share and we know so many folks across our site might find those steps useful!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey meta, pourriez-vous corriger aussi ce problème de MAJ impossible des applications GearVR (bootloop update) pour nous les français ? car les fichiers de vos serveurs sont inaccessibles pour la france, merci !
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