cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung gear vr update Oculus Media Plugin error

thapanat.tanon
Honored Guest

I can not download vr app because its show "network error occured"  Why ???

205 REPLIES 205

0mb files in download VR apps and network error occurs when trying to install them. Now it's not only media plugin that's 0mb. Could you please have a look into this matter? Thank you.

Mon GearVR fonctionnait très bien jusqu'à ce que l'assistant se réveille pour me demander en boucle de faire une MAJ imaginaire 😅

michal.kurzewski
Honored Guest

holy moly another update to improve the EXPERIENCE with 0mb files (this time plenty) and network issues. meta: come on leave the gear vr alone. dont fix what was not broken! or make it so its actually possible to update. you said that the Gear VR Samsung is no longer supported. then why do you keep pushing broken updates???

Exactly... pourquoi ne pas ajouter directement tout les fichiers dans le prochain patch meta ?

yarooze
Protege

So... Meta broke it again. Oculus does not work. I must update it, but this is not possible, 'cause 0Mb downloads do not work.

Earlier solution doesn't work ether.

fiocco10
Protege

J'ai pu réparer mon GearVR juste en installant seulement une version plus ancienne de Oculus App Runtime 9.0.0.232.450 sur apkpure et ensuite ça m'a demandé de mettre le casque sur la tête. 

Je pense que le problème venait de ce fichier qui était abîmé et ça à déclenché l'assistant de mise à jour.

So it's happening again 😞 unable to use the product I bought.

Si ça ne fonctionne plus c'est que vous devez avoir un de ces fichiers qui est corrompu ce qui déclenche l'assistant de mise à jour. 

Vous devez réinstaller celui est est corrompu en allant le chercher sur apkpure car ils ne sont plus disponibles sur le serveur Oculus.

Ça à fonctionné pour moi.

Voici ceci pour vous aider 

https://youtu.be/6jScrx0UjPg

https://drive.google.com/drive/folders/1tUwqFiiqWB689-TEQKFhyc1uVmi7s6YM?usp=sharing

https://gearvr.net/updateloop

yarooze
Protege

I've got the (quite fast) answer from MetaSupport:

 


Hey there, yarooze! We appreciate your enthusiasm for the ever-evolving world of virtual reality! 

While Gear VR marked a significant milestone in the VR journey, this device is no longer in production. Starting March 18th 2024 all Gear VR devices will not be receiving any further updates or allowing app installations and will stay as is.

We understand the impact this may have on your VR experience and we thank you for your understanding. We are so grateful that you continue to be a part of our vibrant community and we look forward to sharing the exciting future of VR with you. Although we're no longer supporting Gear VR, Customer Support is always here to help. We appreciate your time, and have a great day!

 

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?