@elite3.2023 If it's still in warranty, message metaquestsupport. You could try a factory reset. You'll have to watch tutorials on how to do it and read up on how many button presses it's going to take to navigate the menu 'blind'. Difficult but not impossible.
Good luck
Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
