02-06-2023
12:28 PM
- last edited on
07-15-2024
11:37 AM
by
The_1st_Dark_Lo
When I screen record on the quest 2 my oculus is really glitchy.
When I press record, then move my head around my screen is laggy and feels like it's not following my head at all.
I think it happened because I toggled the advanced camera settings on in the experimental mode because that's when it started but when I reset my experimental settings to default it's still happening.
This is my 2nd problem already with the recording on the quest 2 already and I don't know if it is my oculus because I've owned it since the 27th of December 2021
02-06-2023 01:35 PM
Hey hyp3rhazza! We see that you are having recording issues. This is definitely not the experience we want our customers to have and would like to work with you to make sure you are pointed in the right direction. We do want to inform you that when you activate experimental settings they are still going through a testing phase and could cause issues. Usually the only way to fix this is to do a factory reset on the device, but let us not jump to that step just yet. To get a better idea of what is going on could you please provide us with the following information:
As soon as you get back to us with this information we can move on to the next steps.
02-07-2023 01:38 PM
Hey hyp3rhazza! We are just reaching out to see if you still needed help with with your recording issues. If you still need our assistance feel free to reach back out to us at your earliest convenience with the information we requested.
02-07-2023 11:58 PM
At the moment it seems like it is alright
02-08-2023 10:35 AM
Awesome! We're happy to hear that your issue has been resolved. If it happens again, or any other issues pop up, don't hesitate to reach out to us!
07-14-2024 01:11 PM
this is doing the same with me
07-15-2024 03:01 PM
Hey @LeafVRR! We know how fun it is to show your skills in VR, let's work together so you can show all your friends and family your awesome moments and highlights! To assist you the best we can we're going to need some more clarification on the matter. We'd love if you can follow these next questions below:
We're looking to working with you!
07-16-2024 03:16 PM
Hey, still there, @LeafVRR? We'd love to continue assisting you in getting your screen recording situated! Feel free to reach back out anytime!
11-01-2024 01:42 PM
pls help i have same problem
11-01-2024 01:51 PM
Thank you for bringing this issue to our attention. We have some questions that might help us clarify this situation:
We look forward to hearing back from you!
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