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Screen recording laggy

hyp3rhazza
Explorer

When I screen record on the quest 2 my oculus is really glitchy.

When I press record, then move my head around my screen is laggy and feels like it's not following my head at all.

I think it happened because I toggled the advanced camera settings on in the experimental mode because that's when it started but when I reset my experimental settings to default it's still happening.

This is my 2nd problem already with the recording on the quest 2 already and I don't know if it is my oculus because I've owned it since the 27th of December 2021

14 REPLIES 14

MetaQuestSupport
Community Manager
Community Manager

Hey hyp3rhazza! We see that you are having recording issues. This is definitely not the experience we want our customers to have and would like to work with you to make sure you are pointed in the right direction. We do want to inform you that when you activate experimental settings they are still going through a testing phase and could cause issues. Usually the only way to fix this is to do a factory reset on the device, but let us not jump to that step just yet. To get a better idea of what is going on could you please provide us with the following information:

 

  • If you could send a video of what it is you are experiencing that would help.
  • Have you tried any troubleshooting steps yourself?
  • Have you tried recording in another room? Preferably in one closer to your router.
  • Are you casting while recording?
  • Have you tried rebooting your router?
  • Could you try disconnecting some of your devices that are connected to your Wi-Fi and try it again?

As soon as you get back to us with this information we can move on to the next steps.

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey hyp3rhazza! We are just reaching out to see if you still needed help with with your recording issues. If you still need our assistance feel free to reach back out to us at your earliest convenience with the information we requested.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

At the moment it seems like it is alright

Awesome! We're happy to hear that your issue has been resolved. If it happens again, or any other issues pop up, don't hesitate to reach out to us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

this is doing the same with me

 

Hey @LeafVRR! We know how fun it is to show your skills in VR, let's work together so you can show all your friends and family your awesome moments and highlights! To assist you the best we can we're going to need some more clarification on the matter. We'd love if you can follow these next questions below:

 

  • Are you casting while recording? 
  • Are you in experimental mode?
  • Have you tried recording in another room? Preferably in one closer to your router.

We're looking  to working with you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey, still there, @LeafVRR? We'd love to continue assisting you in getting your screen recording situated! Feel free to reach back out anytime!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

pls help i have same problem

 

Hi @Metaknowsme102 


Thank you for bringing this issue to our attention. We have some questions that might help us clarify this situation:

  • Have you tried recording in another room? Preferably in one closer to your router.
  • Are you casting while recording?
  • Have you tried rebooting your router?
  • Could you try disconnecting some of your devices that are connected to your Wi-Fi and try it again?

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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