03-17-2022 08:30 PM
I bought my oculus quest 2 a few days ago and i started to suffer about a screen problem that i dont know if its a hardware or software problem. When i start my oculus link i can play normally, but after a few minutes my screen get zoomed in and the fps drops, when i go back to oculus menu it comes back to normal, its not a cable or compatibility problem. I tried to search online but almost no one talk about this problem
03-18-2022 11:25 AM
Hey, GutoMrqz! We know troubleshooting isn't as much fun as playing PCVR games with the Quest 2, but we would love to assist! We have some steps we'd like for you to try that has helped people with Link performance issues before, please attempt a repair on the Oculus PC software and reset your graphics preference settings! Steps for repairing your Oculus PC software will be below:
Steps for resetting your graphics preference settings are below:
We hope this works! If not, please reach out to us via our Contact Us page where we will be able to take a deeper look into what could be causing the fisheye zoom to happen and provide you with more troubleshooting steps! When submitting your support ticket, please let our agent know what steps you have already taken as well as your PC's specification! We look forward to hearing from you!
05-06-2022 11:15 PM
Yep i just faced the same issue today. Was playing a PCVR game via Oculus Link (USB 3) and bam, the screen suddenly zooms in and everything looks like a fish-eye lens which is very dizzying. I had to restart the headset and everything's back to normal (but the fisheye lens zoom bug returns after a while again)...
05-15-2022 05:54 PM
I'm having the same issue, its only happening in oculus app, not over virtual desktop.
I reststarted my PC and it worked fine for about 10 minutes, then again, it went into fisheye zoomed in.
05-31-2022 06:36 PM
i have same issue, do you guys find any solutions?
05-31-2022 07:39 PM
Hey there, elijah4100773! We noticed you were also having the same fisheye view issue as others, and we know that can be a bit discomforting. No worries, we're more than glad to help out!
We do want to ask if you noticed your headset heating up while playing with Link at all? This has been found to be a potential cause behind the display issue you would be experiencing.
We also would like to advise gathering your Oculus logs with the steps right below:
Once you've gathered your ZIP file, we advise you to reach out to us with that through the link here so that we can provide some further assistance!
06-25-2022 03:07 AM
Mine is doing the exact same thing. How do I fix it?