1. The search in the store through filters does not work. Every time I activate one of the filters, the screen shows no results found, no matter which filter was activated, I tried most of them.
2. In the application on my cell phone (new Galaxy) in the store I also have no option to search or activate filters - the buttons do not respond at all (I cleared cache, uninstalled and installed several times).😔
It seems strange to me to have the same problem in both at the same time, but for others it works, and I have no idea what to do to solve the problem.
Hi, your answer was kind but didn't help. The solution came from a, facebook forum:, i needed to turn the phone and headset to english. It appears that the app works well in English but not in my language. Anyway, the roblem is solved. Thx
Hey there, @Memetamir! We heard that you're reporting some issues with the search and filter options on our store. We definitely understand how important it is to be able to find games and apps you'd like to use on your headset! Let's work together to get to the bottom of this!
First, please try these steps:
Access the website from a computer.
Login to the website.
Try to search from here.
Do you experience the same issue? Please let us know and we can continue looking into this more.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, @Memetamir! We noticed that we haven't heard back from you yet. If you still need assistance, please feel free to reach back out! We're more than happy to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hi, your answer was kind but didn't help. The solution came from a, facebook forum:, i needed to turn the phone and headset to english. It appears that the app works well in English but not in my language. Anyway, the roblem is solved. Thx
Hey there! We are so glad to hear that your issue has been resolved! However, if you ever have any other issues in the future do let us know as we will be more than happy to further assist.
Happy gaming!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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