Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!
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Hey there! We thank you for bringing this to our attention. We understand it can be tricky to add a second user to an account. No worries, let's try to get this resolved! Could you please try these steps below to see if adding a second account works:
Press the Oculus button on your right Touch controller to pull up your universal menu.
Hover over the clock on the left-hand side of the universal menu. When Quick settings appears, select it to open the Quick settings panel.
Select Settings in the top-right corner, then select Accounts.
Select Add account in the top-right corner
If you don't already have an unlock pattern set up for your headset, you will be asked to create one before adding additional accounts to your device.
Select Continue, then hand the headset to the other person to add their account to your headset. They will be guided through the initial setup, including logging in to Facebook, adjusting headset fit and setting up Guardian.
Note, The secondary account may need to enter a security code during login.
If you're still having issues after these steps, please take a screenshot of the error message so we can further assist. Looking forward to your response!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We're just following up with you to see if you still need assistance. If so, please provide the information from our previous message and we'll assist. We hope you have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We're happy to hear your issue has been resolved. If you ever need us in the future, please don't hesitate to reach out!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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