cancel
Showing results for 
Search instead for 
Did you mean: 

Sensor Cant track headset

cheekpunisher
Honored Guest
I wanted an upgrade from the base rift, so I recently purchased the rift s. I set it up and it worked for about 5 minutes then the tracking stopped working altogether. I have followed the following fix recommendations:
- USB 3.0 driver update
- Windows feature update
- Camera and Microphone permissions
- USB host controller driver config
- USB power saving disabled 
- Plenty of hard restarts 
- Repaired and reinstalled Oculus

Not sure if I need a compatible card and am not the most technologically literate when it comes to new parts. Please let me know if anyone found a solution. 

0 REPLIES 0
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?