cancel
Showing results for 
Search instead for 
Did you mean: 

Sensor not detected and hardware issue pop up

majordanhoward
Honored Guest
i have had a nightmare for 2 days trying to get the rift to work but I've finally given up 😕 I'm a brand new user and in the set up stage everything is fine until it comes to the sensor part after pairing the Xbox remote and I am getting a hardware pop up and then my sensor is saying it's not being detected.
I have tried to uninstall, update drivers etc, find fixes online but none work! Can someone help as my computer is compatible its brand new just for this VR but wish I never bothered now after reading so many horror stories. 
21 REPLIES 21

majordanhoward
Honored Guest
Yeah will do mate, cheers

majordanhoward
Honored Guest
Turned out it was a dodgy sensor so got a refund and bought another from game and then hey presto it worked
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?