10-20-202409:38 AM - last edited on 10-20-202409:41 AM by MetaNinjaTurtle
Hi,
I have just got access again to my Quest 2 after login issues. All is great again except the serial number of my Quest 2 ( the one on the left arm of the actual headset ) is different to the serial number on the Meta website for my device?
The Oculus Horizon App shows the correct serial number but the Meta site shows the wrong one? Is the one on Meta the serial number of the actual box or should the Meta site be showing the headset serial number please?
Could you send us a quick PM so we can request a few details and look into this for you?
Just select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to message us. Please remember, you must be signed into the community first to send us a private message.
Talk to you soon!
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Hi again @Rasherkane, we just wanted to pop back in and let you know our PMs are still open and you can shoot us a message any time regarding this issue!
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