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Server down? For how long? Why were we not informed?

LisaAzra
Honored Guest

Getting the same can't connect error trying to install the app. I understand it is Oculus server issue but I also see people were posting yesterday with the same issue. 

Oculus we understand these issues happen but why are you not informing your customers of the issue and giving a time frame for rectification? This is very bad management and customer service. Know wonder you are falling behind in the VR market with non-transparent practices like this

6 REPLIES 6

fraggiebaby
Honored Guest

Any updates on this? I just got my Rift and been up for 3 hours trying to figure out whats the problem

NovaGB
Explorer

still down

Anonymous
Not applicable

Still Down

Starboard_Side
Explorer

Admin's, can we get an ETA or at least a confirmation that this is a server side issue that is being looked into?

Anonymous
Not applicable

This is server side for sure, also no ETA yet https://twitter.com/OculusSupport/status/1422561928212213765

Thanks RA.  looking at the tweets related to outages it looks like they have been down for over 15 hours, wow.

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