12-25-2023 12:01 PM
Hi all, please help. I'm trying to set up 2 additional accoints for my children (aged 10) ..I head to the family centre, put in the relevant details but when it asks for postcode it won't allow me to put any letters in and therefore won't let me progress any further. Guidance welcome please to help me around this issue?
12-26-2023 12:23 PM
Hi, we have had similar experiences an I found that if you type your postcode into a message/text then use the copy function you can use the paste function an it will add it in. Hope this helps
12-27-2023 07:50 AM
We are having the same problem! Have you resolved this now?
01-07-2024 09:37 AM
This worked for me
Thank you
01-07-2024 09:38 AM
This worked for me Thank you
01-18-2024 03:54 PM - last edited on 01-18-2024 03:56 PM by WootM4ge
Hey there, @Anlr.51! We understand that you're having some issues with setting up your Child Account due to the Postal code. We just wanted to follow up with you to see if you're still needing assistance and to see if what @joel.265945 said helped at all. Thank you so much for your patience. We're looking forward to hearing from you!
01-23-2024 07:25 AM
Hey there @Anlr.51! We saw that you didn't reach out to our first messsage, so we just wanted to send you a follow-up to see if you're still having issues. If you are, make sure to let us know!
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