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Setting up meta quest 2

Mattman.gs
Honored Guest

Hi, I have purchased a quest 2 used that someone didn’t want any more for my 13 year old son. They said they couldn’t delete their account as couldn’t remember their password so their account is still on the headset. How do I move forward. Do and how can I factory reset  ?
any help is very helpful thank you 

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @Mattman.gs 🙂

Yes you can do a factory reset.

Actually, I'm surprised the previous owners didn't do that before selling the device.

I would not give my headset away with my data on it😯

Anyways, after the reset the headset is like a newborn baby...... without any data from other accounts, or games on it.

HERE can you find the steps how to perform the factory reset.

I wish your son - and maybe you too - a lot fun in vr😃

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @Mattman.gs 🙂

Yes you can do a factory reset.

Actually, I'm surprised the previous owners didn't do that before selling the device.

I would not give my headset away with my data on it😯

Anyways, after the reset the headset is like a newborn baby...... without any data from other accounts, or games on it.

HERE can you find the steps how to perform the factory reset.

I wish your son - and maybe you too - a lot fun in vr😃

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