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Shipping?

julian.thomas.94651
Honored Guest

Well I order a right hand quest 2 controller but it say it doesn't  ship to new mexico is that true

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there @Julian.thomas.94651! We know how much new controller can improve your VR experience, and we will do everything we can to help you complete your order. Due to the nature of the product, we have certain limitations on where the items can be shipped to ensure a safe delivery. 

Since you're shipping it to the United States, it does qualify as a supported country, but please review the article here to see if any of these situations could be causing the issue. Please let us know if you're needing further help determining the shipping error! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @Julian.thomas.94651. We're following up to see if you were able to complete your order. Please let us know if you still need assistance! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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