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Signed out and can’t get in

vgusty
Honored Guest

I decided to try and play a game with my friend one day after not playing virtual reality for a while. When I tried to get on, my virtual reality showed up as if I had signed out. I tried to get back in with my instagram and Facebook. Neither worked as it only gave me an option to make a new account. I also tried my gmail address but I don’t remember the one I used to set up my account and it’s not saved. All my apps are gone and I am unable to connect my headset to my phone any more. What is going on?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @vgusty, that's not what we like to hear! If you still require assistance send us a PM we want to get you back on track! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Let's get you back in the VR universe once again!

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