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Simple explanation of multi accounts and/or headsets?

V_J_T
Honored Guest

Trying to get an idea how this all works. FAQ is very ambiguous.

Im looking into buying a quest 3 to replace my kids quest 2. And then give the 2 to his best friend.

keeping primary on quest 3?

keeping purchased games?

should the games be shared? (Keep the 2 under my account)

or reset and let him create his own

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @V_J_T! We see you had some questions regarding giving away your old Quest 2 and purchasing the new Quest 3 device. 

Your purchases will be under/ associated with the original account created, so we do recommend doing a factory reset on the device you wish to give away. However, in order to access those previous games, you would have to log back into your old account once you have your newly purchased device. 

The user receiving your old device, would need to create their own account. Albeit, if you wish the other user to share the same games, you can always turn on app sharing after you receive and log into your new device so that they may be able to utilize the same purchases. 

 

Here are the steps if you wish to factory reset your previous device:

 

  • Ensure the device is fully charged
  • Ensure the headset is completely turned off
  • Hold down the Power and volume (-) down button at the same time until a menu appears
  • Navigate through the menu by using the volume down and up button
  • Once the Factory reset is highlighted, press the power button to select this option

Please let us know if you have further questions, and we will be more than happy to assist you further! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Howdy, @V_J_T! We were just checking in with you to see if you were still needing assistance. We look forward to hearing from you, and want to ensure you're well taken care of. We hope you have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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