05-23-2023 12:41 PM
Does anyone here know what happens with the Meta Quest(s) are asleep? e.g.
05-24-2023 12:56 PM
Hello cybersupport! Thank you for reaching out to us with these questions. We understand the importance of wanting to know more about the device you are using, and we would like to help in any way we can. Although we do not have any technical documents that you could access that would confer on some of the details you are requesting, we can help out with these questions.
1. Technically the device is still on while it is asleep. So it is connected to the Wi-Fi.
2. Because it is still on, apps are still able to communicate. This allows it to let you know when an app needs an update, but also allows the apps to update if you make this change in your settings.
3. Firmware updates can be done in sleep mode or while device is active.
4. Bluetooth is still active when device is in sleep mode.
We hope this has helped answer your questions. If you ever have any other concerns or needs, feel free to reach out to us any time.
07-13-2023 02:01 AM
We have noticed that after going in sleep mode the app is not able to communicate. It leads to disconnection from the server.
Any ideas?
09-06-2024 05:23 PM
From what I understand, the device will always go asleep on the set time in the Meta Native Settings.
If there's any documentation with more details about the behavior of the Sleep Mode setting, this would be very helpful.
Thank you!
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