10-11-2022 08:54 PM
Hey everyone, seems that today we got a drivers update for the Quest 2 app and had to reconfigure my Oculus Link settings, finally I went for 80hz and 2784x1408 and the image quality is acceptable, but the trade off is that I get a little barrel like distortion only present on the right end of the right lens. I've been messing with ODT and the different settings but it still persists, is there any option I should look at?
Thanks!
10-12-2022 02:20 PM
Hey there! We know PCVR can be very fun when immersed, so we'd love to lend a hand!
In order to get a bit more insight, could you please answer the below:
Along with this, could you try a clean install of Oculus Home:
Let us know how this seems to work!
10-13-2022 12:34 PM
Hey again @FrediAbarzua! Just checking in to see if you were still needing some assistance.
If so, please don't hesitate to reach back out anytime and we can get right to it!
10-13-2022 02:29 PM
1. I'm not quite sure, there's a chance this was always present, but it got much more noticeable now that I had to reconfigure everything.
2. I tried playing around with the Oculus refresh rate and the resolution settings, and also with ODT related configurations.
3. Tried both again, and interestingly this only happens via Air Link, this distortion is not present when using the cable, which I prefer to not use because is too uncomfortable to me.
4. Yes to the three.
10-13-2022 05:45 PM
Thank you so much for providing that update!
As this issue does only happen with Air Link, we do have a couple of things you can test:
Let us know how that seems to go!
10-13-2022 06:56 PM
Hey, thanks for the reply!
I believe I meet all these best practices you mention, but with the performance settings the issue is that the distortion is gone, but everything is way too blurry with the default configs (I forgot to mention this before).
10-16-2022 11:42 AM
Thank you for this update!
We do have some other questions as well:
Also, could you test out these as well:
10-17-2022 10:51 AM
Hi! Just checking in to see if you're still experiencing problems with your lens after following the previous instructions.
10-17-2022 12:19 PM
Hey!
1. Ram: 16gb 2666
OS: Windows 10 Pro
GPU: RX 580 8gb (dedicated card)
CPU: i5 9400f
2. I don't have a different network with enough capabilities to test the headset connection unfortunately.
I tried the PTC suggestion and doesn't seem to change anything to be honest. Also I tried resetting my graphical settings from the Oculus program but it doesn't seem to do any change now for some reason.
Thanks.
10-17-2022 01:11 PM
Hi there! We appreciate you letting us know the experience you had with the steps we provided above! We do see this is still an issue which is why we want to invite you to our Meta Store Support.
We want to make sure you can return to your fantastic VR environment. Please go ahead and arrange a call or start a live chat with one of our wonderful representatives to get connected! Also, make sure to present them your logs so they can get a further look into this for you. You can do the following by clicking here!