02-01-2025 04:58 PM
My quest 2 has been extremely slow for the last several months. It is especially slow and laggy when installing new apps and trying to record. I have tried factory resetting it, however that seemed to have not helped or even made it worse. I’ve checked, and there is plenty of free storage and my headset and phone. My headset is so slow to the point where I can’t open the settings app without it crashing or taking over 5 minutes to load then crashing. It has also been taking an extremely long to (even up to an hour) to install relatively small games.
Are there any suggestions or guidance on any suggestions I can take to try and fix this problem?
@metaquestsupport
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset