Hi, new to this thing, never owned one except for the Sony PS4 VR. I am now stuck on the "connect to Horizon app to continue" screen on my VR. Here is the pickle, my phone doesn't support the app as Android Play told me. It shows up on my wife's phone for download and install but I don't wanna bother with her phone yet. So there is NO PC option? I downloaded and install the Meta Quest Link app on PC and it has a pair Headset with Mobile3S. I did that and with USB3 and see the green check but my VR screen still stuck with the "connect to Horizon app to continue" screen. I even did a factory reset twice and repeated the same thing twice. The connect to Horizon screen still there so I assume the Quest Link PC app does nothing to the setup. Can someone confirm me that I have to use the mobile app on phone with no other option? And if it is done with the mobile phone app do I have to rely on that phone in the future? (that is why I didn't wanna use my wife's phone yet)
Phone is by far the simplest method (I believe it is -or was- possible using the Oculus Developer Hub too, but I've never gone that way) and once setup you need never go near the phone app again if you don't want to.
At least it doesn't need the phone around once it's set up. For most people it can be a one off event, you only need the phone after setup to pair new controllers or turn developer mode on/off. Everything else can be done in the headset or the web.
I have been fighting this issue for three days now. I have three devices, two android and one IOS, the app never opens and message “Something went wrong” is displayed with “You can try again”. It displays a circle on dark screen or just goes blank. With a link cable, I am connected on my PC and my device serial number shows up. No help from on-line chat with Meta, always blaming my devices. It is crazy to rely on an unstable app to get a $300 device to work for the first time. Ridiculous is not even the right word! Reinstalled app, factory reset, tried different Wi-Fi numerous times! Still waiting, trying.
There's no reason for the app to be required, Pico make similar headsets and they have the setup app on the headset.
But the Quest 3S is the 6th Meta headset to need that app, we've been complaining since 2018 but I don't see them stopping any time soon.
Imagine if you needed a mobile phone to pair new Joycons with a Switch. Or connect a mouse to your PC (well, I shouldn't say that too loudly, Razor might get ideas)
There was an option to set up the headset with a PC connection and a developer account only. But the nice people at meta stopped that option a few days ago with revised procedures.
Same here!!! I cannot go past the Something went wrong… bs. i tried contacting meta via Meta store support and i got to have email discussion with them.
Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
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