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Sold Quest 2, headset asking for organization account

zachlbowden
Honored Guest

Never got a meta account stopped playing oculus. Sold it and new owners can get it up and running. Messages said use an account provided from organization. I bought it from target no organization involved. Help

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hello @zachlbowden !

 

We understand that you have sold your Quest 2 and the new owners are getting a message that asks to provide organization's details. We will help you to resolve this issue, therefore please send us a private message.Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello @zachlbowden !

 

We are just checking if everything is alright. We haven't heard from you since then. We assume your issue has been resolved. If not, please send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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