So I encountered a new problem on my Quest pro where a game got updated (vox Machinae) and no longer had sound, as it was an isolated incident I assumed it was a problem with the update, my friends however where not having the same issue, so I chalked it up to a problem with the Quest pro compatibility with the update.
To be clear, every other game still had sound, including the OS, i went through the permissions and every other option i could find to try to resolve the issue, but no luck.
Uninstalling the game did not work, restarting the headset did not work, the options in the games where set to regular levels (80% for them, and increasing to 100% had no effect) anyway I put it on the backburner and just used my PCVR version on the oculus store to play instead.
HOWEVER, i just bought Homeworld: Vast reaches and it too has no sound.
So now I assumed it was a problem with new installs, so I went back and uninstalled a couple of games that I Knew the sound worked in and reinstalled them, but I once again could not re-produce the bug in any other game.
Do these games use an audio codec that others don't or something, I don't want to have to factory reset my headset again, so does anyone have any other clues as to what is going on?
This can't be it...I have the exact same problem and I am not using Steam or SideQuest. This needs to be looked into by Meta. My 2 apps that don't work are Brink and 7th Guest. Using a pro w/ meta earbuds.
Hey @Carpetbagger83! We appreciate you reaching out to us and letting us know of the games you are experiencing the sound loss with using the Meta ear buds. We can see that you have been following along with the troubleshooting steps we have provided previously. As we have provided all of the troubleshooting steps that we can for this situation, the next step would be to report these issues to the developers of the applications since it seems to be consistently happening on those applications and not every app. You can contact BRINK XR hereand scrolling to the very bottom of the page. You can report issues to Vertigo Games, the Developers for 7th Guest here
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