cancel
Showing results for 
Search instead for 
Did you mean: 

Sometimes Black Screen/No sound. Always have to switch display Ports.

paolo666
Honored Guest
Hello! 
Mostly the Rift S does not work. Changing the displayport helps sometimes. Steam VR somtimes says that there is some compositor not working or that an essentioal VR component is not working.

Since I have a new PC I even reinstalled Windows to solve the problem. 

WHen I take on the Headset the oculus app starts with a black screen/no sound. The Settings in the app say, everything is fine. 

I have a 

Geforce RTX 2018TI
Asrock z390 extreme4
Intel Core i7 9700k
5 REPLIES 5

sraura
Heroic Explorer
Not sure if this is the issue, but you should always launch Oculus app (and make sure it is running) before launching steamVR. If steamVR (or any 3rd party app) launches Oculus app afterwards, something may hang. This kind of state can be resolved by restarting computer or by killing certain tasks with task manager, but it is much easier to avoid them from the start.

paolo666
Honored Guest
The Oculus App open automaticly when I turn on the Rift. But the screen remains black.. When I try to open Steam VR instead, it shows that error message. I just posted it, so maybe someone knows the problem 🙂 

Anonymous
Not applicable
I either use SETTINGS>BETA>RESTART OCULUS or if it fails after 2 times I REBOOT and just put on the Headset instead of opening by the Program.

sraura
Heroic Explorer
yep and the usual... make sure that your windows and drivers are up to date... including the usb drivers.

edit: seems like the oculus beta app solved his problem: https://forums.oculusvr.com/community/discussion/comment/687524/#Comment_687524

paolo666
Honored Guest
Nothing worked. BUT(!!) The Beta Drivers fixed the Problem! 
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?