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Sorry this content isn't available right now

Eyates72
Honored Guest

When I signed in under my Facebook account to cast on my computer it tells me that sorry this content is available right now and I can't access anything on Oculus website on my computer

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6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hey there! Thanks for bringing this issue to our attention. We know how disappointing this must be to not have access to the content in the store. We want to help get to the bottom of this! If you haven't done so already, please try accessing the store from another web browser than the one you are currently using (Chrome, Edge, Firefox, etc.).

 

Please let us know if you are seeing the same error message in these different browsers.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

This has been happening to me as well. I have tried on Firefox, Chrome and Edge. Firefox never works as it's apparently unsupported, and Chrome and Edge give the "Sorry, this content isn't available right now" error when I go to oculus.com/casting. I can log in to my Facebook account on all three browsers, so this does not seem to be due to a problem with my account. What is causing this?

Hey, Dakavd! It saddens us to see one of our members having an issue with this particular error message.

 

Please PM us so that we can take a deep dive and look into that issue for you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

PM sent.

Dakavid
Honored Guest

Found a solution that worked for me, courtesy of user J-Falcon:

Dakavid_0-1648938569550.png

When I try to add an account to my quest 3s it happens the same thing, it’s when I click button continue on the gmail that meta sends, it says sorry this content is not available right now, please my son is trying to do everything to fix it

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