Sorry we couldn't install (App)

[KatsuyaUwU]

I had recently bought Ghosts Of Tabor a while ago and want to install it on the Oculus PC app, however doing so will be met with "Sorry, we couldn't install Ghosts Of Tabor, visit Meta Quest Support to get help". I tried looking at people who had similar problems and possible solutions however, none of those helped me either. Does anyone have any suggestions in fixing this? 

[alan_1]

I receive the same message, installing any purchased or free apps from the Oculus store for my Rift, saying "Sorry, we couldn't install <appname>".  The tutorials are all installed and run normally from the library with no issues.  Apps install with no errors from Steam and work fine with the SteamVR engine running.  This is on a new Asus A16 gaming model, I've disabled antivirus and installed all the latest updates, please advise?

[MetaQuestSupport]

Hey there @KatsuyaUwU! We can definitely see how this may bring some frustration, and as we were dashing through the snow we noticed you were having issues with accessing your game. Is it prompting with any further error messages aside from this? While we would like to gather further information from you, we would like to keep any information private from there on out and invite you to send us a DM! Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

In spite of this obstacle, we hope that you have had a wonderful, happy, and healthy new year! 

[alan_1 · Accepted solution]

This is resolved, reddit post from Jason resolved a similar problem to this 5 years ago with games not installing to the default Library folder.  In my case it was under my Windows 11 profile, don't use that.  I created another folder C:\GAMES, chose that in the Library settings and the games immediately started downloading.  (A possible security conflict with the profile folder, perhaps?) 

[MetaQuestSupport]

Hi, @alan_1! We're incredibly glad to hear that you're back on track, so thanks for that update! Should any further problems pop up at all, please be sure to reach out at anytime. We'd like to do everything we can to ensure your VR experience is thriving. Take care, and have a lovely rest of your day!