09-22-2024
06:54 PM
- last edited on
09-24-2024
03:21 AM
by
KaminasWife
The Spatial Videos tab is not showing up in the Files app on my Quest 3. I have tried uploading panoramas and spatial videos from the iPhone app to the Quest -- they don't appear, because there is no tab for "Spatial Video" in the "Files" app.
I have restarted the device. I am on version 69. I have read other posts about this and can not find an answer.
09-25-2024 03:46 AM
Hi @Shiba.Shibata!
Thank you for getting in touch with Meta Quest Support! We understand that you're having trouble locating spatial videos on your Quest 3 headset. We love the experience of watching spatial videos, so we're eager to help you sort this and enjoy watching spatial videos in VR!
Spatial videos that you've uploaded from your iPhone 15 to your Quest 3 headset should be available in the synced media folder. If you can't see them in this folder, please could you confirm that you got a notification on your headset telling you that the video had finished processing?
Thanks! If you have any other queries, we're happy to help!
09-26-2024 03:59 AM
Hi again @Shiba.Shibata!
We just wanted to check in to see if you still needed help with locating Spatial Videos? We are more than happy to give you further guidance if you need it.
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