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State of a warranty

Alwir.Erdant
Honored Guest

Hi, I would like to buy a meta quest 2 from someone, but I would like to know if the headset is still under warranty. Is there any way to do so from the serial number?

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey @Alwir.Erdant! We know how important it is to ensure you have a warranty on your device, so we'd be glad to provide some insight. 

When it comes to purchasing a headset, if it is warranty you're looking for, it would require a purchase from one of our authorized retailers. Otherwise, there is no warranty available regardless of where it was originally purchased.

If you have any other questions or concerns feel free to reach back out and we'll be glad to address those! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey @Alwir.Erdant! We know how important it is to ensure you have a warranty on your device, so we'd be glad to provide some insight. 

When it comes to purchasing a headset, if it is warranty you're looking for, it would require a purchase from one of our authorized retailers. Otherwise, there is no warranty available regardless of where it was originally purchased.

If you have any other questions or concerns feel free to reach back out and we'll be glad to address those! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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