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Static audio in Rift S headset

Asorath
Honored Guest

My Rift S has been having this issue where it only plays static through its speakers, the problems persisted after getting a replacement Rift S, AND reinstalling the oculus desktop app.

Drivers are up to date, plugged into USB 3.0 and everything, so I'm at a total loss as to what to do

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey @Asorath! It's certainly odd that the replacement didn't resolve the static audio issue, which makes us think it could be an issue with your Windows audio settings. We recommend running the Windows Audio Troubleshooter for the output device "Headphones (Oculus Virtual Audio Device)". Here is how we recommend doing so:

Start > Settings > System > Sound > Troubleshoot common sound problems and select Output devices.

We hope this helps! If not, please send us a private message. In order to do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey hey! We want to reach back out to see if you were able to try the steps provided and whether or not they proved useful. If not, please send us a private message so we can continue troubleshooting! We look forward to hearing back from you at your earliest convenience!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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