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Steam link not connecting

weaponx3
Honored Guest

My Oculus Quest 3 will not fully connect to my pc using Steam Link. My computer starts Steam VR, but it just eventually says it cannot connect. Airlink works fine. Updated everything. Please help.....

1 ACCEPTED SOLUTION

Accepted Solutions

weaponx3
Honored Guest

Problem solved. It wont connect if you are using Steam VR beta. I dont know if this was part of the problem, but I went back to regular Steam from Steam beta as well.

View solution in original post

6 REPLIES 6

weaponx3
Honored Guest

Problem solved. It wont connect if you are using Steam VR beta. I dont know if this was part of the problem, but I went back to regular Steam from Steam beta as well.

Hey there! Thanks for that update! I have been seeing users having this same issue recently. 

We are all mad here.

BondoBox
Protege

Was working really good when it first came out but I tried steam link yesterday and had all kinds of issues. Not sure what happened 

Hey there, @BondoBox! Thank you for reaching out to us. We understand how this can get a bit complicated. We do recommend you reach out to Steam support; you can click here and be directed to that page, so they can look into this further with you. Let us know if you need anything else or if you are still having issues with this. We will do our best to assist you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Typical, check with the other company (pass it off to them). Meanwhile you call steam and they say reach out to MetaQuestSupport here is their contact information. 

Meta Community Manager, your a manager. Good manager help solve problems not pass them to other people. How about you reach out to steam and discuss with their community manager and see if you guys can troubleshoot together. Then you both have an answer for your communities. Instead we get answers like "call the other guy" and eventually we figure it out on our own. What am I doing, I am probably talking to a bot anyways. 

I have found that if you disable hardware accelerated GPU settings it solved it for some. Go to settings / system / display / Graphics / Advanced graphics setting / then toggle off HAGS. If this is already deselected then I also found that moving your game from an external hard drive back onto your internal SSD.