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Stick drift

Hello i heard if you have stick drift that you could email oculus and get a new controller but I don't know how to get in contact with them

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there. Controllers with drift are not something we want our customers to experience. We'd love to help you.

 

Let's try some steps:

  • Clean the controllers with a microfiber cloth and an anti-bacterial wipes (use no liquids or abrasive cleaners)
  • Remove the batteries from the controller (leave them out for five minutes this will make them update the drivers for the controllers)
  • Place brand new batteries in the controller. Do the controllers light up?
  • Un-pair and re-pair your controllers

If this doesn't work or the controller doesn't light up, please reach out to us at Support HERE for that one on one attention.